Introduction and Controller Information
radionexivo operates as a budget prioritization platform designed to help
individuals and organizations make informed financial decisions. We are
committed to protecting your personal data and respecting your privacy
rights in accordance with UK data protection laws, including the UK General
Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
As the data controller, radionexivo is responsible for determining how your
personal data is processed. Our registered office is located at Guide Post
Rd, Manchester M13 9EA, United Kingdom. For all privacy-related inquiries,
you can reach our Data Protection Officer at info@radionexivo.com or call
+447837109112.
Data We Collect and Legal Basis
We collect various types of personal data to provide our budget
prioritization services effectively. The information we gather falls into
several categories, each with specific purposes and legal justifications
under UK data protection law.
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Data Category
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Information Collected
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Legal Basis
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Account Information
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Name, email address, phone number, postal address
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Contract Performance
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Financial Data
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Budget categories, spending patterns, financial goals
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Contract Performance
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Usage Analytics
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Platform interactions, feature usage, session duration
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Legitimate Interest
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Technical Information
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IP address, browser type, device information
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Legitimate Interest
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Marketing Preferences
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Communication preferences, interests
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Consent
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Detailed Collection Methods
Personal data reaches us through several channels during your interaction
with our platform. When you create an account, we collect basic
identification and contact information necessary for service provision.
Your financial data comes directly from your input as you use our budget
prioritization tools and features.
- Direct input through registration forms and account setup processes
- Automatic collection via cookies and tracking technologies during
platform usage
- Third-party integrations when you connect external financial
accounts or services
- Communication records when you contact our support team or
participate in surveys
- Public sources for verification purposes when legally permitted
How We Use Your Personal Data
Your personal data serves specific purposes within our budget
prioritization platform. We process information primarily to deliver the
financial planning services you've requested, but also for several other
legitimate business purposes that benefit both our users and our service
quality.
Primary Service Functions
The core functionality of our platform depends on processing your financial
data to generate personalized budget recommendations and priority rankings.
We analyze your spending patterns, income information, and stated goals to
create tailored advice and insights that help you make better financial
decisions.
We never use your personal financial data for automated decision-making
that could significantly affect your credit rating or financial
standing without your explicit consent and human oversight.
Secondary Processing Purposes
- Platform improvement through usage analytics and user behavior
studies
- Security monitoring to protect against fraud and unauthorized
access
- Customer support provision and query resolution
- Legal compliance including financial services regulations
- Marketing communications where you've provided consent
- Research and development for new features and services
Data Sharing and Third Parties
We maintain strict controls over data sharing and only disclose your
personal information in specific, limited circumstances. Our approach
prioritizes your privacy while ensuring we can deliver comprehensive budget
prioritization services through trusted partners and service providers.
Service Providers and Processors
Several categories of third-party service providers access your data under
strict contractual obligations. These organizations process information
solely on our behalf and cannot use your data for their own purposes. All
processors are carefully vetted and must demonstrate appropriate security
measures.
Cloud Infrastructure
Secure data storage and processing services that maintain our
platform's performance and reliability while protecting your
information with enterprise-grade security.
Analytics Providers
Specialist services that help us understand platform usage patterns
and improve user experience through aggregated, anonymized data
analysis.
Communication Services
Email and notification systems that deliver important account
information, security alerts, and optional marketing
communications.
Payment Processors
Secure financial transaction processing for subscription payments
and premium features, operating under strict PCI compliance
standards.
Legal Disclosures
In certain situations, we may be legally required to disclose personal data
to regulatory authorities, law enforcement, or courts. These disclosures
only occur when we receive valid legal requests that meet appropriate
standards, and we always seek to limit the scope of information shared to
the minimum necessary.
International Data Transfers
Some of our service providers and technical infrastructure may be located
outside the United Kingdom. When we transfer personal data internationally,
we ensure appropriate safeguards are in place to protect your information
according to UK data protection standards.
For transfers to countries without adequate data protection decisions, we
rely on approved transfer mechanisms such as Standard Contractual Clauses
or binding corporate rules. These legal instruments provide equivalent
protection to that available within the UK.
Your Rights Under UK Data Protection Law
UK data protection legislation grants you comprehensive rights regarding
your personal data. These rights are designed to give you control over how
your information is processed and to ensure transparency in our data
handling practices.
Access Rights
You can request a copy of all personal data we hold about you,
including details about how it's processed and who it's shared
with. We'll provide this information within one month of your
request.
Rectification Rights
If personal data is inaccurate or incomplete, you can ask us to
correct or update it. We'll make changes promptly and notify
relevant third parties where appropriate.
Erasure Rights
In certain circumstances, you can request deletion of your personal
data. This includes situations where data is no longer necessary or
you withdraw consent for processing.
Portability Rights
You can receive your personal data in a structured,
machine-readable format and have it transferred directly to another
service provider where technically feasible.
Restriction Rights
You can limit how we process your personal data in specific
situations, such as when accuracy is contested or processing is
unlawful but you prefer restriction over deletion.
Objection Rights
You can object to processing based on legitimate interests or for
direct marketing purposes. We'll stop processing unless we
demonstrate compelling legitimate grounds.
Exercising Your Rights
To exercise any of these rights, contact our Data Protection Officer at
info@radionexivo.com with your request. Please include sufficient information to
verify your identity and specify which rights you wish to exercise. We'll
respond within one month, though this may be extended to three months for
complex requests.
If you're unsatisfied with our response to a data protection request, you
have the right to lodge a complaint with the Information Commissioner's
Office (ICO), the UK's data protection supervisory authority.
Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the
purposes for which it was collected, comply with legal obligations, and
protect our legitimate interests. Retention periods vary depending on the
type of data and the legal requirements that apply.
- Account data: Retained while your account remains active plus seven
years for legal compliance
- Financial information: Kept for the duration of service provision
plus statutory retention periods
- Communication records: Maintained for three years from last contact
for customer service purposes
- Marketing data: Stored until you withdraw consent or we determine
it's no longer relevant
- Technical logs: Automatically deleted after twelve months unless
needed for security investigations
When retention periods expire, we securely delete or anonymize personal
data using industry-standard methods. Deletion may be delayed if data is
subject to legal holds or required for ongoing legal proceedings.
Security Measures and Data Protection
We implement comprehensive technical and organizational measures to protect
your personal data against unauthorized access, alteration, disclosure, or
destruction. Our security approach combines industry best practices with
ongoing monitoring and improvement processes.
Technical Safeguards
Our technical security measures include encryption of data in transit and
at rest, secure authentication protocols, regular security assessments, and
network monitoring systems. We use multi-factor authentication for
administrative access and maintain detailed audit logs of system
activities.
Organizational Controls
Access to personal data is restricted on a need-to-know basis, with
role-based permissions and regular access reviews. All staff receive data
protection training, and we maintain incident response procedures to
address potential security breaches promptly and effectively.
In the unlikely event of a data breach that poses high risks to your
rights and freedoms, we'll notify you directly within 72 hours of
becoming aware of the incident, alongside our notification to the ICO.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance
functionality, analyze usage patterns, and personalize your experience. We
categorize cookies based on their purpose and provide you with control over
non-essential cookie categories.
Essential cookies are necessary for basic platform functionality and cannot
be disabled. These include session management, security tokens, and user
preference storage. Analytics and marketing cookies require your consent
and can be managed through our cookie preference center.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do
not knowingly collect personal data from children, and if we become aware
that we have inadvertently collected such information, we will take
immediate steps to delete it from our systems.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our
practices, legal requirements, or service offerings. Significant changes
will be communicated through email notifications or prominent platform
notices at least 30 days before taking effect.
The current version of this policy is always available at
radionexivo.com/privacy-policy. We encourage you to review it regularly to stay
informed about how we protect your personal data and privacy rights.
